Policy of Use
This Policy of Use outlines the standards, expectations, and limitations associated with the use of any services, tools, platforms, or interactions provided by Floor and Floors, whether digitally or in person. By choosing to engage with our services, users agree to utilize the resources offered by Floor and Floors responsibly, lawfully, and in accordance with the principles outlined in this policy.
This policy applies equally to all users, prospective buyers, sellers, partners, or general visitors, interacting with Floor and Floors through any medium, including our official website, physical offices, email communication, phone inquiries, social media platforms, or third-party property portals we may be affiliated with.
Permitted Use of Services
Floor and Floors offers its services with the intention of assisting individuals in discovering, evaluating, and acquiring residential builder floors. These services include property listings, virtual or physical site visits, coordination with property owners or builders, support during negotiations, and guidance throughout the property purchase process.
Users are permitted to use the information and services provided strictly for personal, non-commercial purposes related to the purchase or sale of builder floors. All content, data, imagery, descriptions, and documentation provided by Floor and Floors is meant to aid in the decision-making process and may not be copied, redistributed, modified, or repurposed for other uses without our express written consent.
Prohibited Conduct
- Use our website or services to misrepresent themselves or impersonate another individual or entity.
- Engage in activities that are fraudulent, misleading, or otherwise unlawful.
- Upload, transmit, or distribute any malicious software, spam, or content that may harm or interfere with our systems, the systems of our users, or third parties.
- Attempt to access confidential information, server infrastructure, internal databases, or other restricted areas of Floor and Floors’ operations without proper authorization.
- Use the contact information of property sellers, builders, or Floor and Floors personnel to solicit business unrelated to a legitimate property inquiry or transaction.
Accuracy and Responsibility of User Input
When submitting inquiries, filling out forms, or providing any personal or professional information to Floor and Floors, users agree to supply accurate, truthful, and up-to-date data. Users are solely responsible for the content they share, whether it be in the form of questions, feedback, documentation, or financial information.
Floor and Floors does not take responsibility for issues arising from the submission of incorrect or misleading information. We reserve the right to restrict or suspend access to our services in cases where user-provided content is found to be in violation of this policy.
Use of Digital and Online Platforms
In the event that users access our services online, via our website or affiliated digital portals, they are expected to use these platforms in a manner that does not disrupt or degrade the performance of the site or affect the experience of other users. Automated systems, bots, or scraping tools are not permitted without explicit written permission from Floor and Floors.
We also expect users to interact respectfully with our staff and representatives via digital channels. Harassment, abusive language, or any form of discrimination will not be tolerated and may result in termination of services and, if necessary, legal recourse.
Intellectual Property
All content hosted on Floor and Floors’ website or printed in physical marketing materials, including but not limited to logos, descriptions, layouts, visual media, and copy, is the exclusive property of Floor and Floors or its content partners. Unauthorized reproduction, distribution, or commercial use of such content is prohibited and may lead to legal action.
Changes to Services and Access
Floor and Floors retains the right to modify, suspend, or discontinue any aspect of its services or online platform at any time, with or without notice. This includes property listings, website functionality, availability of staff, or access to certain resources. While we strive to offer a seamless and transparent experience, we reserve the right to restrict or withdraw services from any user found to be in breach of this policy.
Policy Updates
We may revise this Policy of Use from time to time to reflect changes in our operations, technology, legal framework, or user needs. All updates will be published on our website or communicated via official channels, and continued use of our services following any revision constitutes acceptance of the revised policy.
Contact and Clarifications
For any questions, feedback, or clarifications related to this Policy of Use, users are encouraged to reach out to the Floor and Floors support team directly through the contact details provided on our official website or at our office premises.